Refund Policy

Refund Policy

Last updated: 29 July 2023.

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we offer free returns within 30 days of purchase. You can return your product for a refund to the original payment method.

Please note: Customer should has a serious reason to cancel a new subscription.

Refund Process

To refund a subscription, email us at refund@rateme.gr with your Order Number and return reason and our support team will be happy to assist you with the next steps.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 60 days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at support@rateme.gr